New Zealand shipping

Domestic orders over $65 enjoy free shipping.

Once we receive your payment, we'll process your order within 3 working days. We'll let you know of any longer delays due to stock or shipping problems.

We send all New Zealand orders by New Zealand Post, including rural delivery. New Zealand Post has an estimated shipping time of 3 to 5 working days.

International shipping

We reserve the right to change the shipping cost for our international orders if it's calculated incorrectly on the website.

All international orders are sent by New Zealand Post through either international air or international courier (depending on your selection).

International air is untracked as specified on the shipping charge and therefore is sent at the buyer's risk. We don't replace missing or undelivered parcels.


We look forward to receiving your order!

We make every effort to ensure the quality of our products. Should you experience a problem with your order, please contact Nora at info@norabiocosmetics.com and we will do our best to resolve the issue.

 

If, within 14 days of purchasing, you are not completely satisfied with your order, please contact info@norabiocosmetics.com.

 

We do not accept return on open or used items unless faulty.

Locally grown, certified organic lavender hydrosol, and juniper berry.