​NEW ZEALAND SHIPPING (DOMESTIC)

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Domestic orders over $65 enjoy free shipping.

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We'll process your order within 3 working days and upon receiving payment. We'll contact you if there are further delays due to stock or shipping issues.

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We send all New Zealand orders by New Zealand Post, including rural delivery. New Zealand Post has an estimated shipping time of 3 to 5 business days.

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INTERNATIONAL SHIPPING

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All international orders are sent by New Zealand Post through either international air or international courier (depending on your selection).

 

International air is untracked as specified on the shipping charge and therefore is sent at the buyer's risk. We don't replace missing or undelivered parcels.

 

We reserve the right to change the shipping cost for international orders if it has been calculated incorrectly on the website. In that case we will inform you immediately and give you the option to withdraw from the purchase.

 

RETURNS POLICY

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We make every effort to ensure the quality of our products. Should you experience a problem with your order, please contact us at info@norabiocosmetics.com and we'll do our best to resolve the issue.

 

If within 14 days of purchasing you are not completely satisfied with your order, please contact info@norabiocosmetics.com.

We don't accept returns on opened or used items, unless faulty.

 

We look forward to receiving your order!