​NEW ZEALAND SHIPPING (DOMESTIC)

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Your order will be processed within 3 working days of being placed and payment being received. If there are any longer delays due to stock or shipping problems you will be contacted and notified of such.

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Domestic orders over $65 enjoy free shipping.

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We send all New Zealand orders by New Zealand Post, including rural delivery. New Zealand post has an estimated shipping time of 3-5 business days.

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INTERNATIONAL SHIPPING

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We reserve the right to change the shipping cost for our international orders if it has been calculated incorrectly on the website.

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All international orders are sent by NZ Post through either International Air or International Courier (depending on your selection). International Air is untracked as specified on the shipping charge and therefore is sent at the buyers risk. Any missing or undelivered parcels will not be replaced.

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RETURNS POLICY

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We take every effort to ensure the quality of our products. Should you experience a problem with your order, please contact nora at info@norabiocosmetics.com and we will do our best to resolve the issue.

 

If within 14 days of purchasing you are not completely satisfied with your order, please contact info@norabiocosmetics.com.

We do not accept return on open or used items unless faulty.

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